Lavish Blush 14-Day Return Policy
Introduction
At Lavish Blush, we are committed to providing you with the highest quality products and exceptional customer service. If you are not completely satisfied with your purchase, we offer a 14-day return policy to ensure your satisfaction.
Eligibility for Returns
To be eligible for a return, please ensure that:
- The product was purchased within the last 14 days.
- The product is unused and in the same condition that you received it.
- The product is in its original packaging.
Non-Returnable Items
Certain types of products cannot be returned, including:
- Products that have been used or damaged.
- Products without original packaging.
- Gift cards.
Return Process
- Contact Us: Initiate the return process by contacting our customer service team at [email address] within 14 days of receiving your order. Provide your order number and details of the product you wish to return.
- Return Authorization: Once your return request is approved, you will receive a Return Authorization (RA) number. Please write this number on the outside of your return package.
- Packaging: Pack the product securely in its original packaging, including all accessories, manuals, and documentation.
- Shipping: Ship the return package to the address provided by our customer service team. We recommend using a trackable shipping method to ensure the safe delivery of your return.
Refunds
- Inspection: Once we receive your return, our team will inspect the product to ensure it meets our return policy criteria.
- Processing: If the return is approved, we will process your refund to the original payment method within 7-10 business days.
- Shipping Costs: Shipping costs are non-refundable. You will be responsible for paying for your own shipping costs for returning your item.
Exchanges
If you received a defective or damaged product, we offer an exchange for the same item. Please contact our customer service team within 14 days of receiving your order to arrange an exchange.
Late or Missing Refunds
If you have not received your refund within the specified timeframe, please:
- Check Your Account: Verify your bank account or credit card statement.
- Contact Your Bank: It may take some time before your refund is officially posted.
- Customer Service: If you still have not received your refund, contact our customer service team at bhattiwaleed96@gmail.com.
Contact Us
For any questions or concerns regarding our return policy, please contact us at:
- Email: bhattiwaleed96@gmail.com
- Phone: 0308-87187160
We are here to help and ensure your shopping experience with Lavish Blush is a positive one. Thank you for choosing Lavish Blush for your beauty needs.